Terms and Conditions for Mini Explorers Sensory Play

By using our services, you agree to the following terms and conditions:

 

Responsibility for the Safety and Supervision of Children

All parents/carers are responsible for the safety and supervision of their children while attending our events or sessions. Please DO NOT leave your child unattended at any time. All materials are prepared with the understanding that they will be played with under constant parental supervision. Our sessions are suitable for children between the ages of 6 months to 5 years, and small items may be present. Please ensure that you supervise your children closely.

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To ensure the safety and enjoyment of all participants, Mini Explorers Sensory Play reserves the right to ask anyone, regardless of age, to leave if their behaviour is deemed inappropriate. Parents or guardians are responsible for their child's wellbeing throughout each session, including handling of all materials and equipment. It is important to ensure that both you and your child behave in a manner that does not harm or abuse other children or adults.

 

Materials/Allergens

All materials used are non-toxic or taste-safe. However, they are NOT intended to be eaten.

​We DO NOT use any products containing nuts, soy, dairy or eggs in our messy play activities, but some products used may have allergy labels warning the product "May Contain Traces of" these allergens. Please notify us of any allergies at the time of booking or contact us to ensure that our session is safe for your child.

 

Safety & Sanitisation

Please advise our staff immediately if any bodily spillages occur during a session so that timely sanitation and replacement of the activity can take place.​ Some stations may contain "wet" materials that could cause the floor around them to become slippery. Please be sure to walk carefully between stations.

 

Dress Code

Our sessions involve MESSY sensory play, so we encourage you to dress both yourself and your child in clothes that you do not mind getting stained, marked, or dirty. Mini Explorers Sensory Play accepts no responsibility for clothes or belongings that are stained, marked, damaged, or left behind.

 

Tickets and Admission

Each ticket is valid for entry to your Mini Explorers Sensory Play event for ONE child and ONE parent/carer. An additional ticket must be purchased for any additional children wishing to attend, and sibling discount codes apply. Please check-in with a staff member upon arrival at your session.

 

Contagious Illnesses

To ensure the safety and health of all attendees, we kindly request that you refrain from attending the event if either you or your child is experiencing symptoms of a contagious illness. Furthermore, we reserve the right to ask attendees to leave a session if they display symptoms that may be contagious to others. Please note that refunds will not be given unless adequate notice (24 hours) is given in order for us to fill your spot.

 

Payment and Cancellation

Full payment is required at the time of booking for a Mini Explorers Sensory Play event or class, and the booking price is inclusive of any fees, charges, and GST. Mini Explorers Sensory Play takes no responsibility if you fail to attend an event you have booked without giving adequate notice. No refunds will apply if notice is not given before 24 hours of a session. Due to hire charges, preparation and material costs, your ticket is non-refundable for any missed classes or events. However, you may cancel or transfer your ticket to someone else up to 24 hours before a session. Please email miniexplorers.sensoryplay@gmail.com with any name changes should you pass on your ticket. A code will be provided if you choose to cancel before the 24-hour cut-off period to be used at a future session.

 

Cancellation of Sessions

Mini Explorers Sensory Play reserves the right to cancel a session due to unforeseen circumstances. All participants will be contacted as soon as possible, and a session code will be provided for use within the next 6 months.

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Parties & Events

A 30% deposit is required to secure your date at time of booking. This deposit is non refundable and forms part of your final payment for your party/event. The remaining balance is to be paid via bank transfer a minimum of 7 days before the date of the event.

​Due to planning, preparation and material costs, final payment is non-refundable for any cancellations within the 7 days leading up to the booking.​

Party plans are non-changeable two weeks before the final invoice is sent (3 weeks before the actual event). Should you wish to change your theme within two weeks of your event, you will incur additional fees due to material costs and planning time. We will endeavour to assist your request to change however all requests cannot be guaranteed. 

Mini Explorers Sensory Play reserves the right to cancel a private booking due to unforeseen circumstances. In the unlikely event this happens; the booking contact will be  contacted as soon as possible and a refund will be offered or a credit/gift voucher provided for use within the next 6 months.

If no deposit is received to secure the booking within the due date specified on the deposit invoice (e.g. you have made an enquiry only and not yet paid), Mini Explorers Sensory Play reserves the right to cancel your provisional booking and re-allocate the booking slot.

 

Photography and Video

Your Mini Explorers Sensory Play facilitator may take photos and videos during the session. These may be used on our website, social media pages, and for advertising or promotional purposes. If you do not wish to have photos taken of yourself or your child, please state this on your booking form and let your event leader know when you check-in. We will, however, always ask verbally for permission before taking a photo during the session.

 

If you have any further queries, please contact us at miniexplorers.sensoryplay@gmail.com.